While building in-house allows for tailored solutions and unparalleled control, it also adds an additional layer of complexity. In order to fully customize your solution with features like speaker diarization demands extensive time and resources. APIs on the other hand often deliver robust multi-functionality out of the box.

Building a solution in-house can appear cost-efficient in some cases, but when it comes down to it, your total cost of ownership can quickly add up. Expenses related to the costs of hosting, bandwidth, certifications, and security measures are to thank for that. API solutions offer predictable pricing that can help you better forecast and plan ahead of time.