Speech-To-Text
CCaaS and BPO providers live and die by the quality of the customer experience they deliver. Clients rely on them not just to answer calls, but to do so with consistency, professionalism, empathy, and accuracy every time.
Speech-To-Text
The right speech-to-text (STT) API has to do more than just transcribe audio quickly and accurately. It must also handle data safely to meet compliance standards and user expectations. This is the case in all industries, from CCaaS and CPaaS providers to those operating in more regulated industries like finance and healthcare.
Speech-To-Text
For modern voice-enabled platforms, regulatory compliance isn't optional. Whether you're building contact center tools, sales enablement software, or AI voice agents, security is a cornerstone of trust, a growing customer expectation, and often a legal requirement.
Speech-To-Text
Every product that depends on voice input lives or dies by its speech-to-text performance. Whether you're enriching CRM data from support calls, powering live captions in meetings, or triggering downstream actions via LLMs, transcription accuracy and speed aren’t just nice-to-haves. They’re essential to product functionality. If your STT engine stalls on latency or mistranscribes a customer’s request, it can break automations, derail user experiences, and create costly manual work downstream.
Library
As the landscape of speech-to-text APIs continues to evolve—with growing demands around latency, language support, and compliance—it’s more important than ever to ensure that your setup aligns with your product’s direction.
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Product News
We’re thrilled to announce a strategic partnership between Gladia and Daily, the team behind Pipecat, aimed at revolutionizing real-time conversational AI. This collaboration combines our cutting-edge audio intelligence capabilities with their flexible 100% open-source framework, empowering developers to create more dynamic, multilingual, and context-aware voice AI applications.
