Twilio, used by hundreds of thousands of businesses and more than ten million developers worldwide, can now integrate with our live transcription API. The integration makes it easier for users to natively transcribe any phone call in real time while using Twilio. With transcribed text at your disposal, you'll then be able to analyze, archive, and act upon voice data more effectively.
Below, you’ll find a step-by-step guide on setting up the Twilio integration with Gladia API in JavaScript for free.
Any developer can use this integration to transcribe phone calls in real-time.
If you haven't already, sign up for our Speech-to-Text API at app.gladia.io and obtain your API key.
Voila! The transcription should appear in the server logs now.
🔗 Source GitHub repository is available here.
Feel free to check out the video version of the tutorial for a step-by-step walkthrough with one of our software engineers, Antoine.
We hope you enjoyed this how-to tutorial! Given how much audio data still goes to wasted, we’re always curious to explore the many ways in which transcription tech can be used to remedy that. Let us know if you end up using our API with Twilio, Discord, or other, we’d love to hear from you.
At Gladia, we built an optimized version of Whisper in the form of an API, adapted to real-life professional use cases and distinguished by exceptional accuracy, speed, extended multilingual capabilities and state-of-the-art features, including speaker diarization and word-level timestamps.
Speech-To-Text
Businesses expanding globally face an immediate language barrier. Customers want service in their native tongue, but most companies and call center providers don’t have enough multilingual agents to meet that demand.
Speech-To-Text
Live voice AI is no longer a concept of the future. From customer support to smart IVR (Interactive Voice Response) systems, speech is now transcribed in real time—often before the speaker finishes a sentence.
Product News
Whether you’re using Gladia’s speech-to-text (STT) API during a free trial or a long-term integration, you care about one thing: getting accurate, reliable transcriptions that work for your product and users.
